How It Works
A Seamless Process Designed for Funeral Directors
We've streamlined the entire process to make it as easy as possible for funeral directors to offer our services to their clients. Our simple online portal lets your staff order, follow and receive every tribute in one place, ensuring that the video tributes are completed on time with minimal effort.
The Process
Offer It to the Family
You offer a tribute video to the family. Many funeral homes give it as a gift, as part of their service.
Photo & Content Collection
Your staff gathers the family's photos and clips and uploads them to your funeral home's account, from a computer or a phone. Choose music, a cover image and scenery from our libraries.
Professional Production
Our experienced team crafts the memorial video with care and sensitivity, incorporating all the family's materials into a beautifully produced tribute.
Review & Drafts
You review the video and send any notes straight to your editor through your account. Three drafts are included, with unlimited notes within the original project scope, so the tribute is right before the service.
Delivery
The completed video is delivered to your account as a full 4K master, ready to play at the memorial service, plus a private video page the family can share with one link.
Your Director Portal
Every funeral home we work with gets its own online account. Ordering, tracking and billing live in one place, so your staff spends less time on the phone and more time with families.
Order in minutes
Enter the name and dates, choose a package and a due date, and add the photos. Interrupted? Save it as a draft and finish later.
Upload from anywhere
Photos (iPhone photos included), video clips, and PDF obituaries or programs, from a computer or a phone. Drag them into the order you want.
Notes straight to your editor
Add special requests to any order and a note on any photo. Need a change after you submit? Reopen the order and your editor is alerted.
Your house style, remembered
Write your preferences once, and our editors see them on every video you order. Pick music, a cover image, scenery and a verse from our libraries as you go.
Always know where it stands
A live status for every order, a calendar of due dates, and an email when your order is received and when the video is ready to watch and download.
Simple monthly billing
One invoice a month, built automatically as you order. Pay online by card, pay several invoices at once, or pay by check. Receipts are always in your account.
There is no software to buy or install, and a short training video walks your staff through it. Watch the two-minute tour.
What Makes Our Process Different
- Minimal effort for funeral directors: We handle the production, you focus on the families.
- Fast turnaround: We understand the time-sensitive nature of memorial services and prioritize accordingly.
- One account for everything: your staff orders, uploads, sends notes and pays in one secure place. Families never need to log in.